Account Management

Get Started

Welcome to Zepp, now that you have a Zepp sensor you’re ready to unlock secrets of your swing! This guide is intended to get you from first receiving the product, to capturing your first swing. Each Zepp kit co...

Adding and Managing Bats

Customizing your bat to the appropriate length and weight is important for obtaining the most accurate swing measurements. Currently, we have a select number of bat brands in our database that you may choose fr...

My Account Settings

My Account is where you'll find all of the details of your Zepp account. To enter your account settings, either tap "Edit" in the top-right corner of the Profile screen as shown below, or select the settings "g...

Setting your Bat Position

How is the bat positioned just before you swing? Select the bat position where the end of your bat is in your batting stance. Setting your bat position in the correct location will provide more accurate 3D rend...

Setting your Box Position

Setting your Box Position will place the swing avatar in the correct place in the batter's box in the 3D view when capturing or viewing swings. We recommend users to place their Box Position to 7_2 as a startin...

My Swing Goals

With Zepp Baseball you can personalize your swing goals. Choose swing goals based on your age, level, or customize your goal by selecting "Custom." Additionally, you can use the Result Tagging feature to set go...

Settings

The app settings can be accessed by selecting the Settings "gear" icon located in the top-left corner of the Profile screen. In your settings you can adjust the following features of the app: Firmware Update...

Disable Cellular Data in the Zepp App

The Zepp Baseball app automatically syncs all of your swing information to the cloud in order to save it as a backup. This is not only used to back up all of your swing information, but also allows you to log i...

My Account (Zepp.com)

My Account contains swing metrics and videos captured through the Zepp Baseball app that can be viewed on a web browser. The portal has two categories: Dashboard and Analysis Center. Dashboard The Dashboard ...

Contact Us

Hours of operation are Monday - Friday 8:00am - 5:00pm PST