Tennis Support

Frequently Asked Questions

Where is the pro mount available?

Currently, the pro mount is available at select Best Buy stores in the US, and in Zepp's online store: US/Canada Store: www.zepp.com/store International Store: http://International.Zepp.com

Can Swings be Viewed on a Mac or PC?

My Account is a recently released a portal for Zepp Golf and Zepp Baseball users to view their swing data from a web based browser. We look forward to future developments and look to introduce Zepp Tennis withi...

Does Data captured prior to the 2.0 app Update affect My Average Scores?

All swing information that was captured prior to the Zepp Tennis version 2.0 app is saved as a practice session. All of the previous data will also be updated to fit the new format that gives you a intensity, ...

How are Scores Generated in Play Tracking?

The first-time you use the product in each of these use cases, you will be scored against a standard scale in order to get a Session Report score. The standard scale differs for men and women. After your fir...

Difference between Play Tracking and 3D Serve Practice

Zepp Tennis allows you to use the device in two different modes: Play Tracking and 3D Serve Practice. Play Tracking Play tracking is a score based mode that allows you monitor your improvement in match play ...

Do I need my mobile device to capture swings?

You do not need your mobile device at the time of playing a session. All you need in order to capture swings during a practice or match is your Zepp sensor. Once the Zepp sensor is powered on and attached to th...

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