Golf Support

Frequently Asked Questions

What additional sports are in Zepp's future?

Our motion sensor technology is positioned to work with many other sports and we are excited for future developments. There a number of metrics we are capable of measuring and ultimately our company is about p...

How to view swings on a different mobile device

As long as you have a 3/4G or WiFi connection, and a Premium Subscription (or free trial), your swings will sync automatically to the cloud. This means that all of your swing history can be accessed from any mo...

How to turn off the voice prompt

To turn off the beeping noise that sounds each time you capture a swing, tap the profile menu and the settings gear option in the top left corner of the screen. From there, you can toggle the Voice Prompt on o...

Can practice swings be captured without a ball?

Practicing without a ball in your backyard, inside, or at the range? Zepp Golf will still capture your swing and replay it in the app. Swings where no contact is made with a ball or the ground will be registere...

Can swings be viewed on a Mac or PC?

To access swing information from the web, Click Here or select "My Account" located on the main webpage header throughout the Zepp website. Login with the same email and password used within the Zepp app to acc...

Why do the video tips and drills play without sound on my iOS device?

In order to hear the audio on videos in the Zepp Golf app on an iOS device, you must make sure your device is not in Silent Mode. This is by far the most common cause for the training videos within the app to p...

My clubs aren't in your club database. What should I do?

Our current club database consists of over 10,000 clubs. If your specific brand or model of club is not in our database we recommend adding the club as generic and manually entering the club specifications. Clu...

Can golfers with a cross handed grip accurately use Zepp Golf?

Yes! In order to accurately use Zepp Golf as a cross handed Golfer, you must wear a golf glove on your lead hand and adjust grip settings within your account settings since the sensor will be positioned differe...

Why does Hip Rotation record as 0°?

Hip Rotation measures the degrees you rotate your hips on the backswing and then the degrees of rotation at impact. The reason why Hip Rotation is important is because that is where most of the power in a golf ...

Does the sensor work for left-handed players?

Yes, of course! When you create a Zepp account, you will choose your dominant hand in the setup process, and this is will be the handedness associated with your account.

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