Troubleshooting

Soccer Sensor is busy

The Zepp Play soccer sensor can only have 1 activation per game. If the sensor is currently activated in a game and you try to activate the sensor on another game you will get the sensor is busy image. Simpl...

Connection Error

A connection error can occur when the app is trying to activate the sensor when bluetooth is not enabled on the mobile device. Another reason could be that the sensor is out our range. Bring the sensor at least...

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