GolfSense Troubleshooting

My swing metrics don't appear to be accurate. How do I fix it?

There are a number of features that will impact the accuracy of your swing metrics. If your GolfSense produces metrics that don't appear to be accurate please make sure you do the following: 1. Force quit an...

How do I fix a broken yellow strap?

If the yellow strap on your GolfSense device becomes detached it will need to be replaced. Devices that were purchased within our one year warranty can be returned to the place a purchase for a replacement. I...

How do I charge my GolfSense device?

To charge your GolfSense remove the clear piece of plastic that protects the battery and insert the device into its dock. Connect the dock with the USB cable that is provided and insert the USB into a power-su...

Bluetooth Connection Issues

If you are having trouble recording swings, please check your bluetooth connection. To pair an iOS or Android device make sure that your GolfSense is turned on and blinking. Then go to Settings and select Bluet...

How do I fix "Installation Unsuccessful" Errors in Android mobile devices?

If you happen to encounter any issues when trying to download the GolfSense app, please try the following: 1.) Clear the GolfSense App's Cache and Data - To do this, go into your mobile device's settings ...

Bluetooth is paired but GolfSense won't connect to app

If you encounter an issue where a GolfSense device shows up as "Connected" in the Bluetooth menu but not recognized by the app, the first step you should take is to shutdown and restart the App. iOS device...

Why isn't GolfSense capturing my swings?

If GolfSense is not capturing your swings please take the following steps: 1. Ensure your GolfSense is fully charged by allowing the sensor 2-3 hours to charge. 2. Confirm you are connected via Bluetooth. 3. ...

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